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Privacy Policy

A legal disclaimer

The content provided on this website, Heart of Incense, is intended for informational and inspirational purposes only. Renee offers faith-based coaching rooted in Christian principles, personal experience, and spiritual discernment. Coaching services are not a substitute for professional mental health care, medical treatment, legal advice, or financial counseling. If you are experiencing a crisis or require clinical support, please contact a licensed healthcare provider or emergency services.

Participation in coaching sessions is voluntary and based on mutual trust. Results may vary, and no guarantees are made regarding personal outcomes. By engaging with this site or its services, you acknowledge that you are responsible for your own decisions, actions, and well-being.

Heart of Incense does not diagnose, treat, or cure any medical or psychological condition. All testimonials and shared experiences are personal and do not constitute professional endorsements or universal claims.

Privacy Policy - the basics

, Effective Date: September 29, 2025

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Heart of Incense is committed to protecting your privacy and honoring your trust. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or engage with our coaching services.

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1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details submitted through forms or email.

  • Usage Data: IP address, browser type, pages visited, and time spent on the site, collected via cookies and analytics tools.

  • Voluntary Submissions: Information shared during coaching sessions, intake forms, or newsletter sign-ups.

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2. How We Collect Information

Information is collected through:

  • Website forms (contact, intake, newsletter)

  • Email communications

  • Cookies and third-party analytics (e.g., Google Analytics)

You can manage cookie preferences through your browser settings.

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3. Why We Collect This Information

We collect information to:

  • Respond to inquiries and provide coaching services

  • Improve website functionality and user experience

  • Share updates, resources, and spiritual reflections (with your consent)

  • Comply with legal obligations and protect our platform

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4. Sharing Information with Third Parties

We do not sell or rent your personal information. We may share data with trusted third-party service providers (e.g., email platforms, analytics tools) solely for operational purposes. These providers are required to maintain confidentiality and comply with data protection laws.

We may disclose information if required by law or to protect the rights and safety of Heart of Incense and its users.

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5. Your Rights and Choices

Depending on your location and applicable privacy laws (such as GDPR or CCPA), you may have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent for communications

  • Request a copy of the data we hold about you

  • Lodge a complaint with a data protection authority

To exercise these rights, please contact us at heartofincense@gmail.com.

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6. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. However, no online transmission is 100% secure, and we encourage you to share sensitive information thoughtfully.

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7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

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